Frequently asked questions
Planning Your Trip
Q: How do you make travel planning stress-free for families like mine?
A: We handle every detail of your trip, from selecting destinations that cater to your family's needs to organizing accommodations, transportation, and activities. You only need to tell us your preferences, and we take care of the rest—ensuring your experience is seamless and enjoyable.
Q: Can you assist with travel itineraries for families with special needs?
A: Absolutely! With 12 years of personal experience traveling with a child with autism, I understand the challenges families face. I create itineraries that consider sensory-friendly activities, dietary restrictions, and accessibility, making sure every family member has a great time.
Accessibility & Special Needs
Q: What if my child has sensory sensitivities or special dietary needs?
A: We specialize in accommodating sensory sensitivities and dietary needs. Whether it’s finding quiet spaces, arranging special meals, or suggesting sensory-friendly activities, we ensure all aspects of your trip are tailored to your requirements.
Q: Are the destinations you recommend fully accessible?
A: Yes! We work with destinations, hotels, and tour providers who prioritize accessibility. We research and confirm that accommodations, transportation, and attractions meet your specific needs before making recommendations.
Booking Process
Q: How far in advance should I plan my trip?
A: While we can assist with last-minute trips, we recommend starting the planning process at least 6 months in advance, especially for families with specific needs. This allows us to secure the best accommodations and activities for your trip.
Q: Do you handle all bookings, or do I need to book some things myself?
A: We handle all bookings—from flights and accommodations to activities and transfers. You’ll receive a complete itinerary, so you can focus on enjoying your trip.
Costs & Services
Q: Is there an additional cost for your planning services?
A: No, I don’t charge any additional fees for planning services as long as the booking is made through me. My goal is to make your travel experience as smooth and enjoyable as possible without extra costs for planning!
Q: Do you offer payment plans for travel?
A: Yes, in many cases, we can arrange payment plans for your trip. This depends on the policies of the suppliers we work with, but we’ll discuss options during the planning process.
During Your Trip
Q: What if something goes wrong during our vacation?
A: I provide support during your trip to help resolve any issues that might arise, such as missed connections or hotel concerns. While I’m not available 24/7, you’ll have access to assistance during reasonable hours, and I’ll always strive to address your needs promptly.
Q: How do you ensure my family is safe during the trip?
A: Safety is our top priority. We carefully vet all accommodations, transportation, and activities to ensure they meet the highest safety standards. We also provide travel insurance options for added peace of mind.
Other Questions
Q: Do you only plan trips for families with special needs?
A: While we specialize in planning accessible vacations, we’re happy to assist any family looking for a stress-free travel experience. Whether you’re seeking adventure, relaxation, or cultural exploration, we’re here to help.
Q: Can you plan international trips?
A: Yes, we plan both domestic and international vacations. We’ll guide you through every step, including passport and visa requirements, cultural tips, and travel logistics.
Can’t find the answer to your question?
If you have additional questions or need more specific information, feel free to email me directly at brightstarstravelers@gmail.com